READ THESE TERMS CAREFULLY BEFORE USING UNIQUEIMAGE SERVICES DESCRIBED BELOW. BY USING OUR SERVICES YOU HAVE ACCEPTED OUR TERMS & CONDITIONS AND YOUR CONTINUED USE OF THE SERVICES INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ AND ACCEPTED UNIQUEIMAGE TERMS AND CONDITIONS.

 

CUSTOMERS: 

    •    In order to service you efficiently, it would be ideal if you know exactly what you want so we can help you.

    •    Customers unclear of what one wants, please contact us for ideas, and notify our art department to set up an appointment for a consultation. 

    •    Customers must supply a working phone number and email.

    •    Customers with multi partners must delegate one contact person to be accountable, and to approve all jobs.

    •    Provide clear due date and information to solidify order.

 

PAYMENT:

First Time Customers are subject to Pay in Full in advance prior to processing order.

In order to start the production process ,

All jobs require a full payment or 50% deposit

We accept cash, company check, credit/debit. 

 

ARTWORK APPROVAL:

CUSTOMERS PROVIDING ARTWORK MUST PROVIDE DIGITAL FILES IN  ILLUSTRATOR EPS FORMAT. 

ARTWORK CAN BE E-MAILED TO: ART@UNIQUETEES.NET. ART MUST BE SCALED TO SIZE. ARTWORK SIZE AND PLACEMENT IS THE RESPONSIBILITY OF THE CLIENT. A PROOF OF THE FIRST PRINT WILL BE SENT TO CLIENT VIA EMAIL TO BE APPROVED.

ARTWORK CHARGES:

  • Layout- $10

  • 15 min- $12.50 

  • 1/2 hr- $25.00

  • 45min- $37.50 

  • Hour- $50.00 

 

SCREEN SET UP POLICY:

Standard screen set up and film charge is $25.00 per color, and location. (please note you are only paying for screen set up, not the actual screen, the screens are Property of Uniqueimage).

CANCELLATION POLICY ON STANDARD SCREEN PRINTING:

Customer cancelling an order after deposit is received is subject to a 15% surcharge fee of the total of the invoice and 10% re-stock fee on UNIQUEIMAGE supplied shirts. 

NO REFUNDS on orders already printed.

RUSH ORDERS: 

All APPROVED Rush orders must be paid in full up front upon invoice and art approval including the rush deliver fee if applicable.

RETURNS/ REFUNDS POLICY:

THERE ARE NO CASH REFUNDS. ONLY CREDIT APPLIED TO YOUR ACCOUNT.

 

**NOTE: ALL ORDER DETAILS MUST BE SENT OVER ON ONE FILE. OTHERWISE,THERE WILL BE A 3% SURCHARGE ADDED TO THE TOTAL OF THE JOB INVOICE TO HANDLE AND SEPARATE.

 

**NOTE: ANY ORDERS RECEIVED AND PLACED (DEPOSIT & ARTWORK APPROVAL) AFTER 12PM WILL START OR BE SCHEDULED THE NEXT BUSINESS DAY.

 

**NOTE: ALL JOBS WILL BE COMPLETED AFTER 6:00PM END OF DAY ON DEADLINE DATED, UNLESS NOTIFIED OTHERWISE BY UNIQUEIMAGE.

  • Example- If job due date is on Friday, job will be completed at the end of the business day Friday after 6:00pm. You will receive a call once your order is ready for pick-up.

 

**NOTE: Due to the CUSTOM NATURE of our company services, certain jobs may exceed the deadline date in order to maintain the quality of the job. However, there are no discounts for jobs exceeding deadline due dates because of un-foreseen job completion and/or lack of customer details provided.